Equipment Issues
Equipment Issues: 800-592-4040, Extension 1
Request for Additional Equipment: Contact Your Sales Representative
Finance and Accounting
Inquiries for Submitted Adjustment Claims: 800-592-4040, Extension 0
Settlement & Accounting Information: 800-592-4040, Extension 5
Taxes Associated with Lottery: 800-592-4040, Extension 5
Retailer Services
Inquiries About a pending Lottery application: 800-592-4040, Extension 0
Issues with your terminal sign-on codes: 800-592-4040, Extension 0
Inquiries on invoices or adjustments: 800-592-4040, Extension 0
Products and Supplies
Lottery Supplies (bet slips, paper rolls, etc.): 800-592-4040, Extension 1
Lottery Point of Sale (brochures, displays, etc.): Contact Your Sales Representative
Instant Ticket Ordering: 800-592-4040, Extension 2
Pull Tab Ordering: 800-592-4040, Extension 2
Other Support
Staff Training on Terminal and Games: Contact Your District Sales Representative
Player Support
Lottery Player Relations: 517-373-1237
Winning Numbers:
In state: 800-822-8888
Out of state: 517-335-5640
Problem Gambling Assistance: 800-270-7117